Select Filter, and then review the following tabs for any selections that could filter out specific messages:įor more information about how to create, change, or customize folder views in Outlook, see Create, change, or customize a view. In the Current View area, select View Settings. To change the view options in Outlook, follow these steps. View options will vary slightly, depending on the version of Outlook that you are using. However, some of the more common filtering options are as follows: Therefore, to resolve this issue, change the filtering options in some way.įiltering options vary. The items are not deleted but are being filtered from view in some way. ![]() From Preferences or Options, select Accounts > your desired account > Advanced. ![]() This issue occurs if a filter was applied to the default view settings of the Outlook folder. 10 posts OFFLINE Local time: 02:10 AM Posted 03 September 2019 - 03:54 PM My Outlook on office 365 has eaten my Favorites folder, and it's nowhere to be found. 3) Verify that your IMAP prefix settings are correct. This occurs either immediately or after a set, consistent time period. Some or all items disappear from a given folder in Microsoft Outlook.
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